Frequently Asked Questions

Get answers to common questions about Purifying Activated Charcoal Mask.

For most skin types, every 2–4 weeks is ideal. Oily or congested skin can benefit from biweekly treatments, while sensitive or dry skin should space sessions to monthly and discuss frequency with your therapist.

We assess sensitivity during consultation. The mask can be used on mild sensitive skin with a gentler formula and shorter application time. Severe sensitivity or active rosacea may require alternatives and a patch test is recommended.

Allow 20–30 minutes for mask application and absorption, plus cleansing and soothing steps. As an add-on, it typically adds around 30 minutes to your facial appointment for best results and aftercare.

Temporary tightness can occur as impurities are drawn out, but our formulation includes hydrating and calming ingredients to minimize drying. Follow with recommended serums and moisturisers; contact your therapist if excessive flaking appears.

Yes. It's an excellent add-on for deep-cleansing facials, extractions and some chemical peels. Your therapist will recommend sequencing to avoid irritation — typically cleanse and extract first, then apply the charcoal mask and hydrate.

Expect clearer, less congested pores, reduced surface oil and a smoother texture after one treatment. Optimal results come with a short course of treatments and a tailored home-care routine recommended by your therapist.